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We do not disclose your personal information to third parties, unless one of the following exceptions applies.
If you submit a quote request for an insurance product on our website then we may disclose your personal information to an insurance carrier to process your requested quote. Please be assured that these partners are only allowed to use your personal information to process your requested quote, application or enrollment form and are contractually obligated to maintain strict confidentiality.
Upline Service Providers: We may disclose your personal information to our contracted upline companies that help us process or service your insurance quote and/or application. For example, for various insurance products/lines, we contract with various upline service providers who help us to connect our clients with the insurance carriers. Our upline service providers assist us with obtaining quotes from carriers, underwriting, case placement, case design and other key components regarding the application process and binding of policies. Please be assured that the upline service providers that we are contracted with to assist us, that we correspond/communicate with, are not allowed to use your personal information for their own purposes and are contractually obligated to maintain strict confidentiality.
Legal Obligations: We may disclose or report your personal information when we believe, in good faith, that the disclosure is required or permitted under law, for example, to cooperate with regulators or law enforcement authorities or to resolve consumer disputes.
Outside of these exceptions, we will not share your personal information with third parties. We collect personal information in the normal course of business in order to process your insurance quote request and to serve you better.
Children's Online Privacy Protection Act Compliance: In accordance with the requirements of COPPA (Childrens Online Privacy Protection Act), we will not knowingly collect or accept personally identifiable information from a child under the age of 13 without a parent’s or guardian’s prior consent. Our website, products and services are all directed to people who are at least 13 years old or older. A child’s personally identifiable information will be treated with the same care and respect as an adult’s information.
What information do we collect?
We collect information from you when you fill out a form. You may be asked to enter your name, e-mail address, mailing address, phone number and other information needed in order to generate the quote that you are requesting. You may, however, visit our site anonymously.
Providing you with a quote: We may use your personal information to contact you when necessary to provide you with a quote you requested. For example, call you to clarify any information that you provided, to seek additional information that is requested as part of the quote and to inform you of the status of your quote.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To obtain a quote for an insurance product
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To send periodic emails
The email address you provide will only be used to send you information and updates pertaining to the request you submitted online.
Applying for Health Insurance/Other Insurance Products: If you apply for health insurance or other insurance products, we may ask you to provide us with personal information and/or health information relating to you, any family member, any employee group member (if applicable) who will be included on your application. This information will be used to process your application.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place a quote request or fill out one of our forms.
Browsers and Internet Security
Any time you enter or provide personal information in our website, we encrypt it using Secure Socket Layer (“SSL”) technology. SSL protects information as it crosses the Internet. To support this technology, you need an SSL-capable browser. BUCKSLIFEHEALTH.COM recommends using a strong encryption, 128-bit browser such as Microsoft’s Internet Explorer 4.01 or higher or Netscape Navigator 4.06 or higher. These browsers will activate SSL automatically whenever you begin shopping for plan on our website and when you return to our website to complete an application.
You can tell if you are visiting a secure area within a website by looking at the symbol on the bottom of your browser screen. If you are using Internet Explorer or Netscape Navigator, you will see either a lock or a key. When the padlock is in the locked position, your session connection is taking place via a secure server.
If you need a strong encryption browser, you can go to the Microsoft website or the Netscape website to download the latest Internet Explorer or Navigator browser. We do not recommend the use of beta browser versions.
Additional Information About Privacy and Security
Security Risk of Using Non-Approved Automated Software Applications
For security reasons to guard the safety of your data, access to this website is limited to SSL-capable browsers such as Microsoft’s Internet Explorer 4.01 or higher or Netscape Navigator 4.06 or higher. Under no circumstance should you use any software, program, application or any other device to access or fill out a quote request on BUCKSLIFEHEALTH.COM's website, or to automate the process of obtaining, transferring or transmitting any content to/from our computer systems or website.
Complaints Regarding the Improper Handling of PII or PHI
Complaints regarding the improper handling of PII by BUCKSLIFEHEALTH.COM should be submitted to us by email here.
Complaints regarding the improper handling of PII or PHI gathered related to health insurance quotes/applications for health coverage to ultimately be obtained through pennie.com, the official health insurance marketplace for the Commonwealth of Pennsylvania, should be submitted by email to Pennie’s Privacy Officer at Privacy@pennie.com.